Enhancing Provider-Client Communication


Client-provider communication is challenging! Nurses are continuously challenged to communicate with clients about multiple issues, and often this is in the context of limited time in which to communicate. Additionally, some clients complain that they are not being heard by nurses and other healthcare providers. This course will provide registered nurses with a toolbox of two-way communication skills that can be practiced and used in the care of childbearing families, with application to other care areas, as well.
 
Once you are registered for the course, please click on the blue bar to access the video content, and once you have completed the video, click the green button to complete the evaluation.  Extra course materials which will enhance the viewing of the video have also been provided below by clicking on the link under "Course Material(s)". Once you have completed the evaluation, a certificate of completion will be issued to you and stored in your Learning Express account for access at any time. By completing the evaluation you are stating that you have completed the CNE requirements as outlined below:
 
Requirements for Successful Completion: To receive contact hours for this continuing education activity, the participant must register, watch the entire video, and complete and submit the evaluation form. Once successful completion has been verified, a “Certificate of Successful Completion” will be awarded for 1.0 contact hours.
 
Accreditation Statement: University of Texas at Austin School of Nursing is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
 
Conflicts of Interest: The activity’s Nurse Planner has determined that no one who has the ability to control the content of this CNE activity – planning committee members and presenters/authors/content reviewers – has a conflict of interest.

Fee

$15.00

CE Hours

1.00

CE Units

0.100

Activity Type

  • Knowledge

Target Audience(s)

  • Registered Nurses

 

 

Speaker(s)/Author(s)

Chris Abbyad picture

Chris Abbyad
Clinical Associate Professor, UT School of Nursing


Brief Bio : Dr. Abbyad is a Clinical Associate Professor. Previously she taught at the Rafic Hariri School of Nursing at the American University of Beirut, Beirut, Lebanon for 6 years. Prior to that she taught clinical nursing for 16 years at The University of Texas at Austin School of Nursing. She holds a bachelor’s degree, MSN, and WHNP from the University of California in San Francisco in women’s health. She obtained her PhD in nursing from The University of Texas at Austin. Dr. Abbyad has held positions in education, as a CNS, and as a women’s health nurse practitioner with a special interest in racism and perinatal health. Dr. Abbyad’s doctoral research focused on black women’s preparation for childbirth. She has given presentations on black/white racism and health, and black healthcare providers’ understanding of the ways in which black women prepare for birthing. Dr. Abbyad also has an interest in cultural awareness and competency having taught nursing in Saudi Arabia and Lebanon. She has given numerous presentations highlighting understanding of Arab and Muslim childbearing populations.

Release Date: Jun 12, 2022
Credit Expiration Date: Jun 12, 2024

CE Hours

1.00

Fee

$15.00